We are providing fastest delivery with open box services within Pakistan
SERVICE AREA
We currently deliver to all major cities in Pakistan: Karachi, Lahore, Islamabad/Rawalpindi, Faisalabad, Multan, Peshawar, Quetta, Gujranwala, Sialkot and many more. Remote areas (GB, AJK, interior Sindh/Balochistan) may take 1-2 extra days.
DISCREET PACKAGING
Every order is shipped in plain, unbranded packaging.
Outer box / poly-mailer: no logo, no product name.
Sender label: “LJ Logistics” (our neutral alias).
Invoice inside envelope: item codes only (no descriptions).
PROCESSING TIME
Orders paid by card / mobile wallet: same day (if placed before 3 pm PST).
Cash on Delivery orders: next business day (verification call required).
Public holidays: processing resumes on the first working day.
DELIVERY OPTIONS & TIMES
Table
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| Service | Area | Transit * | Fee (PKR) | Free above |
|---|---|---|---|---|
| Standard | Urban | 1-2 days | 190 | 2,500 |
| Standard | Remote | 2-4 days | 290 | 3,500 |
| Express (TCS) | Lahore/Isl | Same night | 350 | — |
| Express (TCS) | Karachi | Next day | 350 | — |
| Overnight | Other metros | 24 hrs | 450 | — |
*Transit = business days after dispatch; excludes Sunday & public holidays.
TRACKING
SMS / Email tracking link sent automatically when AWB is generated.
Track online at: https://letayjao.com/track or courier partner site.
Still unsure? WhatsApp your order number → instant status.
CASH ON DELIVERY (COD)
Available nationwide (PKR 50 COD fee).
Maximum order value: PKR 30,000.
Please keep exact change; courier may not carry large denominations.
If parcel is refused / not collected, customer will be blocked from future COD.
FAILED / INCOMPLETE DELIVERY
Address incorrect / phone not answering → parcel returned to warehouse.
Re-delivery cost (PKR 190–450) will be charged before resending.
After 7 days in storage unclaimed orders are cancelled and refund issued (minus shipping).
INTERNATIONAL SHIPPING
We do not ship outside Pakistan at this time.
PRIVACY & SAFETY
No phone calls after 9 pm unless requested.
Courier staff do not know package contents.
For high-value orders we use “OTP hand-over” – you give 4-digit code to courier at doorstep.
DAMAGED / MISSING ITEMS
Examine parcel in front of courier; if damaged take photos and refuse delivery.
Report within 24 hours via support@letayjao.com or WhatsApp (+92-3XX-XXXXXXX) for immediate replacement/refund.